Privacy
updated 30 October 2026
Cuttr AI is run by Vitality Therapeutics Ltd (company 13070024, 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom). This page says what we collect to edit your video, why, who helps us, and how long we keep it. Questions: hello@getcuttr.com.
What we collect
- Your email address, to send you your edit and the link to your page.
- The video you upload, and the link to the reel you want copied.
- What our editor measures in your video to edit it: the words you say and when, your voice's loudness, where your face and body are in the frame, and still frames from the video.
- What it measures in the reel you link: its cuts, captions, graphics, colours, pace and sound.
- Payment details are handled by Stripe. We never see your card number.
Why
Only to make your edit and run your plan. We do not sell your data, show ads, or use your videos to train AI models.
Who helps us
- Anthropic (Claude): reads your transcript and still frames, and frames of the reel, to plan and direct the edit. Anthropic does not train on this data.
- Supabase: stores your video, your edit and your account (encrypted at rest).
- Stripe: payments and subscriptions.
- Resend: sends our emails.
- Vercel: hosts this website.
- To fetch a public reel from its link we use the reel's public page (and Apify as a fallback).
Your video is edited on computers we run ourselves; it is not shared with anyone else.
Cookies, site visits and the Cuttr connector
- A sign-in cookie keeps you signed in to getcuttr.com for up to 60 days. Signing out deletes it.
- Only if you click Accept on our cookie banner: a random visitor id (the cuttr_vid cookie, kept up to a year) lets us count which version of our pages helps people most. It holds no name or email. Click No thanks and it is never set (and removed if it was).
- A short checkout cookie (2 hours) makes sure only the browser that paid is signed in after checkout.
- We record which pages are visited, the type of device, the link someone arrived from, and the IP address, to improve the site and to stop abuse.
- When your Claude or ChatGPT app uses the Cuttr connector, we record which editor it used, when, the IP address and the app name, to run your membership and to spot a key being shared.
- The help chat (the ? button and Help in your account): we save your questions and its answers, the page you asked on, and, if you are signed in, which account asked, so we can improve our answers and the site. Answers are written by Anthropic (Claude), which does not train on them. Please don't type card numbers or passwords into it.
We keep these records only as long as we need them to run and protect the service, and never sell them or use them for ads.
How long we keep it
- Your uploaded video and everything measured from it: deleted 30 days after your edit finishes.
- Your finished edit: kept for 90 days so you can download it again, then deleted.
- Your email and plan: kept while you have a plan and as long as the law requires for billing records after.
Your rights
Ask us any time for a copy of your data or to delete it: hello@getcuttr.com. If you are in the UK or the EU you can also complain to your data protection authority (in the UK, the ICO).